Frequently Asked Questions

Do you have a question about your package? Please read our FAQ below, as it covers the most frequently asked questions. If you still can’t find your answer, feel free to contact us.

  1. Where is my package?
    After placing your order, please allow 1-3 business days for processing and an additional 5-8 business days for delivery, provided your order was placed before 5:00 PM. If these time frames have passed, please contact our customer service team for assistance.

  2. Where can I find my Track & Trace code?
    Once your order has been shipped, you will automatically receive a Track & Trace code via email. Be sure to check your spam folder as well, as our emails sometimes end up there. Please note that it might take some time for your Track & Trace link to become active.

  3. How can I track my order?
    You can track your order using the Track & Trace number provided in your email. Simply enter the number on our Track & Trace page to view the status of your delivery.

  4. I am not satisfied with my package.
    Please visit our Exchanges & Returns page for information on how to return your package.

If you still need help or have further questions, please don’t hesitate to contact us:

Company Name: Munchkin Meadow

Customer Service Opening Hours:

  • Monday to Friday: 08:00 to 18:00
  • Saturday and Sunday: 10:00 AM to 4:00 PM

We will respond to your request within 24 hours.